AI-Powered Solutions That Drive Revenue & Cut Costs
SPL delivers enterprise-grade AI automation and revenue optimization platforms trusted by Fortune 500s across banking, telecom, energy, healthcare, and beyond. From Voice AI contact centers to agentic workflows, we turn complex operations into competitive advantage.
What We Solve
Voice AI & Contact Centers
Inbound/outbound automation, call deflection, sales, intelligent booking, collections and real-time QA at scale
GenAI & Agentic Automation
RAG-powered knowledge assistants, workflow orchestration, and enterprise solutions that execute
Revenue Growth Optimization
Omni-Channel funnel engineering, next-best-offer engines, cross-sell intelligence, and customer value management
Cost & Operations
Process redesign with automation, scheduling optimization, and utilization analytics that reduce waste
Data & Decision Intelligence
Predictive analytics, forecasting models, anomaly detection, and fraud prevention at enterprise scale
Loyalty & Gamification
Engagement platforms that reduce churn and drive repeat behavior through personalized rewards for employees not only clients
Trusted Across 11 Industries
Banking & Finance
Telecommunications
Energy & Utilities
Hospitality & Travel
Insurance
Healthcare
Retail
Logistics
Automotive
Government
Heavy Industry
Global Presence, Local Expertise
🇦🇪 Dubai
Park Place Tower, Sheikh Zayed Road, 7th Floor
🇸🇬 Singapore
100 Tras Street, #16-01, 100 AM, Singapore 079027
🇬🇧 London
71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Banking & Financial Services
Transform retail banks, digital banks, fintechs, lenders, and wallets with AI that drives deposits, optimizes credit portfolios, and automates compliance—all while delivering hyper-personalized customer experiences.
Revenue & Growth Engines
Digital Banking Funnel Optimization
Reduce drop-offs across onboarding, activation, and usage with intelligent nudges and behavioral triggers that convert prospects into active users
Next Best Offer Intelligence
AI-driven recommendation engines for cards, loans, savings products, and insurance that increase wallet share and lifetime value
Credit Card Penetration & Cross-Sell
Automated campaigns that identify high-propensity customers and orchestrate personalized offers across channels
Micro-Lending & Early Wage Access
End-to-end orchestration for instant credit decisions, disbursements, and repayment automation
Personalized Financial Journeys
GenAI-powered advisors that guide customers through wealth building, debt management, and financial planning
Loyalty & Gamified Engagement
Reward programs that drive repeat transactions, reduce churn, and deepen brand affinity
Customer Engagement at Scale
Voice AI & GenAI Assistants
Deploy intelligent assistants for retail and SME banking that handle balance inquiries, transaction disputes, and complex FAQs with human-like fluency. Scale inbound support while slashing cost-per-contact.
Proactive Outbound Campaigns
Activate dormant accounts, drive product adoption, and orchestrate renewal campaigns with AI-powered voice and digital outreach. Multilingual and fully compliant.
Risk, Compliance & Operations
KYC & Onboarding Optimization
Cut onboarding time by 70% with intelligent document processing and drop-off reduction strategies
Collections Orchestration
Risk-based dunning strategies across voice and digital, improving recovery rates while preserving customer relationships
Fraud Prevention & Analytics
Behavioral signals and anomaly detection that stop fraud before it impacts the bottom line
ATM & Cash Logistics
Predictive replenishment scheduling that reduces costs and eliminates out-of-cash incidents
Integrations That Work
Seamlessly connect with core banking systems, CRM/CDP platforms, KYC/AML engines, payment rails, wallets, and contact center infrastructure. Pre-built connectors ensure rapid deployment.
Energy, Oil & Gas, Refineries
High-Stakes Operations
Drive revenue, operational efficiency, and safety across fuel retail, refineries, utilities, and energy groups with AI that works in harsh environments and meets stringent compliance requirements.
Revenue & Customer Growth
Loyalty & Rewards Optimization
Fuel retail programs that increase visit frequency and basket size through personalized incentives and gamification
Service Cross-Sell
Automated offers for car wash subscriptions, premium fuel upgrades, and energy plan bundles at point-of-sale
B2B Voice AI Support
Enterprise customer order tracking, account management, and technical support via conversational AI that understands industry terminology
Operations & Cost Efficiency
01
Fuel Replenishment & Dispatch
Predictive scheduling that optimizes delivery routes, reduces stockouts, and minimizes transportation costs across station networks
02
Voice AI for Field Operations
Hands-free assistants for refinery workers and field technicians that access procedures, log incidents, and request support without stopping work
03
Energy Efficiency Optimization
Building and facility analytics that identify waste, automate HVAC controls, and reduce utility costs by 15-30%
04
Employee Training & Engagement
AI-powered onboarding and continuous learning platforms that reduce time-to-competency for safety-critical roles
Risk & Compliance
Safety-First AI Design
HSE incident reporting and escalation systems with voice-activated logging ensure workers can document hazards without removing PPE. SOP and safety documentation retrieval provides instant access to critical procedures. Audit-ready logs meet regulatory requirements across jurisdictions.
Our solutions integrate with SCADA and OT environments via secure, read-only access, ensuring operational continuity while adding intelligence layers.
Integration Ecosystem
Connect with supply chain and logistics systems, facility management platforms, loyalty and CRM systems, and SCADA/OT environments through secure, enterprise-grade interfaces.
Hospitality & Travel
Transform hotels, resorts, travel operators, and serviced apartments with AI that drives RevPAR, enhances guest satisfaction, and reduces operational overhead—all while delivering 24/7 multilingual service.
Revenue & Upsell Opportunities
Automated AI Concierge
Voice and chat assistants that handle room service, amenity bookings, local recommendations, and activity reservations without human intervention
WhatsApp-Based Ordering
Enable guests to order food, request housekeeping, and book spa treatments via messaging—integrated directly with PMS and POS systems
Automated Sales Support
Intelligent upsell engines for room upgrades, early check-in, late checkout, and package add-ons at optimal touchpoints
Pre-Arrival & In-Stay Journeys
Personalized engagement campaigns that drive ancillary revenue before guests even arrive—and throughout their stay
Guest Experience Excellence
Always-On, Multilingual Support
Voice AI handles guest inquiries in 40+ languages, 24/7, without front-desk bottlenecks. Instant responses to FAQs, recommendations for local attractions, and seamless handoffs to human staff when needed.
Post-Stay Engagement
Automated feedback loops capture satisfaction scores, drive review generation, and identify service recovery opportunities before guests leave negative reviews.
Operations & Training
1
Employee Onboarding
AI-powered training reduces time-to-productivity for new hires by 40%
2
Internal Ticketing
IT and operations support automation resolves staff requests faster
3
Staff Productivity
Analytics identify optimization opportunities across housekeeping, F&B, and maintenance
Technology Integrations
Seamless connectivity with PMS and booking engines, POS and ordering systems, CRM and guest profile platforms, and all major messaging and voice channels. Deploy in weeks, not months.
Insurance & Healthcare
Insurance
Healthcare
Insurance
For carriers, brokers, TPAs, and insurtechs: Accelerate claims, optimize renewals, and reduce operational costs with AI that handles first notice of loss, evidence collection, and intelligent triage.
Revenue & Retention
- AI-driven renewal campaigns and proactive policy activation
- Cross-sell and upsell of protection products based on life events
- Personalized engagement that reduces lapse rates
Claims & Operations
- AI surveyor for FNOL with automated evidence collection
- Claim triage, routing, and cycle time reduction by 50%+
- Voice AI for claims status and customer support
Healthcare
For hospitals, clinics, and diagnostic centers: Improve patient access, reduce no-shows, and optimize clinical workflows with AI receptionists, appointment automation, and predictive engagement.
Patient Engagement & Access
- Automated AI receptionist for appointment booking and reminders
- Doctor triage and self-checker journeys that reduce unnecessary visits
- Multilingual support that expands access to underserved populations
Clinical Efficiency
- Digital medical journeys and post-op follow-ups
- AI transcripts for consultations that reduce documentation burden
- Surgery room utilization optimization through predictive scheduling
Compliance & Integration
Insurance Integrations
Policy administration systems, claims management platforms, CRM and document management, voice and messaging infrastructure
Healthcare Integrations
HIS/EMR systems, scheduling and call centers, patient portals, secure voice and AI infrastructure with HIPAA/GDPR compliance
IASO Healthcare reduced call center costs by 60% while improving patient satisfaction scores by deploying our AI Voice Platform across 15 clinics.
Retail, Automotive & Industrial
Retail
Large chains and specialty retail
Automotive
OEMs, dealers, aftersales
Construction
Infrastructure and project management
Manufacturing
Heavy industry and plants
Retail & Device Lifecycle
Revenue Growth
Voice AI drives customer engagement, footfall, and campaign activation. Automated trade-in, insurance, and repair shop workflows increase transaction value and customer lifetime value.
Operations
Optimize store flow, staff scheduling, and training. Marketing automation and CRM activation reduce manual effort while improving targeting.
Automotive Solutions
Trade-In & Upgrade Engine
Outbound calls and WhatsApp follow-ups that accelerate vehicle refresh cycles
Service Upsell
Automated campaigns for maintenance packages and extended warranties
Dealer Network Helpdesk
AI agent for parts availability, warranty rules, and policy questions
Construction & Infrastructure
Tender & RFP Assistant
GenAI summarizes requirements, creates compliance matrices, and accelerates response times by 70%
Site Operations: Voice bots coordinate logistics and dispatch. HSE incident reporting via hands-free voice. Equipment maintenance scheduling and spare-parts ordering automation.
Compliance: Safety documentation retrieval (SDS, permits, SOPs). Audit-ready logs for incidents and corrective actions.
Heavy Industry & Manufacturing
1
B2B Account Support
AI agent handles orders, availability queries, and technical specifications for distributors
2
Plant Maintenance
Voice triage: "Machine X alarm Y" → automated checklist and ticket creation
3
QA & Compliance
Batch status tracking, deviation management, CAPA workflows with audit trails
Proven Results
60%
Cost Reduction
IASO Healthcare slashed call center costs using our AI Voice Platform
€5M
Revenue Impact
Tier-1 Telco generated incremental ARPU through CVM optimization
70%
Time Savings
Banking leader cut KYC onboarding time with intelligent automation